- You will configure and maintain Ericsson BSCS, IXC, and EB systems to support billing operations. You will lead modernization projects, improve billing processes, and ensure high system availability.
** Key Responsibilities:**
- Configure and maintain Ericsson BSCS, IXC, and EB systems for billing operations
- Lead billing modernization projects, including stakeholder workshops, documentation, UAT, and cutover
- Configure rate plans, services, promotions, tax packages, roaming tariffs, and partner offers
- Improve dunning and collection processes through technical recommendations
- Optimize billing cycles (pre-billing checks, BCH/BGH, invoice generation) and reporting
- Troubleshoot billing, rating, and CMS issues with operations teams
- Document processes, mentor staff, and train new team members
- Ensure high availability, including readiness for off-hours support
** Requirements:**
- Proven experience with Ericsson BSCS and telecom billing systems
- Strong knowledge of charging, rating, and invoicing processes
- Solid troubleshooting and configuration skills in telecom environments